FAQs
About the Brand
Why We Exist?
Why We Exist?
Our mission is simple: to create clothing and gear that honors those shared moments we gather in CAMP, keeps them alive and carries them forward.
Every hoodie, t-shirt, or hat isn’t just apparel — it’s a keepsake that captures the stories, celebrates the traditions, and preserves the spirit of "CAMP"
Who We Are?
Who We Are?
At Camp Club Crew, we believe camp isn’t just a place you go — it’s an experience you carry forward for a lifetime. Whether it’s late-night campfires, early mornings in the woods, early mornings on the water, or the unshakable bonds of family and friends, camp is where memories are made, honored, and cherished.
What We Do?
What We Do?
We make apparel for those that love to be in CAMP. Our brand is more than clothing. It's a way to anticipate the next outdoor adventure with our CAMP.
We celebrate each other, bond , tell the same stores, and create new stories. We make memories and cherish them.
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Production time to standard shipping normally takes 2-3 days. However during busy times please allow up to 7 days to ship.
Returns and Refunds
How do I return a product?
How do I return a product?
Clothing items are printed on demand to keep costs manageable and my dream alive. Please consider not returning the items but gifting them to others who enjoy the same CAMPS that you do. Clothing items must be returned within 20 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
We strive for efficiency and quickness. However please expect refunds processed within 10 days from when we receive the item(s).